A Humancentric Mission for a Humancentric Vision
The Concept
Ikigai is a Japanese concept referring to a sense of purpose in life and a reason for being. One finds Ikigai when all aspects of their life come together and remain balanced. Our founder, Anthi Maneta, profoundly inspired by this concept, named her own quest for purpose “My Ikigai”, demonstrating a compound of her personal mission as well as her company’s mission.
The Bee
The Bee in our logo precisely depicts this sense of purpose being the species with the highest sense of purpose of all. Bees are a keystone species, responsible for 1/3 of the food we consume, by serving as the most important pollinators, supporting biodiversity and helping all our natural ecosystems remain healthy and balanced.
Our Mission
People are the most important asset of a company. Companies are built by People. Ideas are generated by People. Execution is performed by People. The culture of a company itself is shaped and influenced by People. All great results are achieved by People and for People.
Thus, the purpose (the Ikigai in Japanese) of the company is:
To help Organizations grow and reach their full potential through their People’s empowerment and true care.
Our Vision
It has always been a firm belief of Anthi Maneta, the founder of My Ikigai, that: Whoever works in hospitality can develop some magical powers, in a way that are able to change their life and many other People’s lives, forever.
Therefore, the reason why she decided on founding My Ikigai and our company’s vision is:
To establish Ηotels as a dream place to work in and Ηospitality as a first choice career.
Our Values
Our values, are not only a behavior that prevails within our Organization and in the way we do business, but also a philosophy and a way of thinking that we encourage people to adopt and share.
Speak Up
Whether it is a challenge you are facing or an opinion you want to share, name it. Speak Up. Express it frankly and openly. This is the only way in which you can resolve it, move forward and contribute.
Listen Actively
Listen actively with no intention to reply and no intention to cause an argument. It does not matter if you are right or wrong. The only thing that matters is to listen carefully, not with your ears but with your heart. It is called empathy and it is the only way you can truly communicate with someone and understand their perspective.
Improve from Within
Nobody is going to miraculously save you, if you have not decided that you want to be saved. The way you see things, the way you act, react, and interact, your daily habits, your inner thoughts, your dreams are going to show you the way. And they all come from within. Make sure you observe, adjust and nurture them.
Respect People
Products and services are made by People, for People. So, there are always People in the equation. Processes and action plans should be designed to serve and respect People on either side of the equation.
Focus on Solutions
There will always be challenges in your way and that is completely expected. Try to think positive, have a solution-focused approach and learn from your experiences at the same time.
Our Approach
At My Ikigai, we are inspired and led by a humancentric mission for a humancentric vision. We believe in the impact our daily actions have. At the same time, we are results-oriented and we search for the “why” through data, metrics, statistics, analytics, evidence, observation and solid facts. We examine the current state of each project we undertake and suggest solutions that are feasible, respect and serve your hotel’s specific needs.
The principles of Lean Six Sigma constitute the key methodology we use in our services. It is a methodology which originated back in the 80’s and focuses on the efficiency and quality of processes in an organization. In fact, it has to do with two different toolkits and focus areas when it comes to analyzing the method, but the combination of both put into practice, makes it a super powerful problem-solving approach, that brings your organization closer to operational excellence. Lean Six Sigma has evolved to being not only a methodology, but also a philosophy and a way of business thinking.
At My Ikigai, we use this philosophy across all our services. Moreover, regarding services that have to do with process creation or optimization specifically, we utilize a collection of tools, measures and practices that this method offers us in order to add value to your hotel by:
- Creating lean processes that minimize delays, waste and errors.
- Establishing quality control procedures that enhance process consistency and ensure continuity.
Our Founder
Our Founder
Anthi Maneta has been serving the Hospitality Industry for more than 15 years now, with experience in several operational positions in 5-star Hotels. In addition, she has extensive experience in hotel openings and leading team empowerment projects, through her roles as Hotel Manager and HR Director in renowned hotel groups. She is a graduate of Management and Business Administration at the University of Patras and holds a Master’s degree in Services Management at the Athens University of Economics and Business. She is certified in Human Resources Management with the Cornell University and in Lean Six Sigma Methodology with the Kapodistrian University of Athens. She believes in lifelong learning and personal development that can be achieved not only through seminars and educational programs, but also through reading, traveling, observation, contact with nature and animals, and through deep, meaningful conversations and interaction with people from different backgrounds and cultures. Everything is connected and they all have something to teach you.
Why My Ikigai
All our team members have more than 10 years of experience in the hospitality industry and thus we take pride in being able to understand your real needs, thought patterns and concerns.
At My Ikigai we have the expertise to consult you, support you and guide you through every step of your employee’s life cycle and operational procedures.
We take into consideration your organization’s goals, priorities and unique characteristics and so all our solutions are completely applicable and customized to your specific needs.
What is more, the Lean Six Sigma Methodology we use, allows us to solve operational challenges successfully and provide you with cost-effective and sustainable results.
Whether your hotel has an in-house HR Department or not, strategy creation, action planning, process creation or optimization and daily administrative tasks, always need an investment of time and resources to be done effectively.
With My Ikigai you can feel safe enough to delegate everything to us and save your time for the rest of your hotel’s business priorities.
At My Ikigai we work as an extension of your team to ensure that you will save money and effort, with a complete, scalable HR support services plan that grows with you as you expand.
Whether your hotel has an inhouse HR Department or not, at My Ikigai you can find flexible programs of either consulting or outsourcing HR services that can support your hotel’s particular needs and avoid slowdowns that might occur due to missing or inefficient processes and systems.